About Esri Support
The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone. With the Esri Support app you can: 1. Find answers to your questions and...
The Esri Support app brings Esri’s self-help resources, assisted-support services, and case management features directly from your smartphone.
With the Esri Support app you can:
1. Find answers to your questions and solutions to technical issues.
2. Navigate to product support pages and important featured content.
3. Explore the GIS Dictionary, Wiki.GIS.com, and other support resources.
4. Contact Esri Support directly by phone, submit case requests through a web form, or chat with us online.
5. Learn more about how to get support and the benefits of Premium Support.
6. Check on the status of your existing support cases, view your case history, review resolution notes, and more through the My Esri portal.
Get the app to access the full features and functionality of Esri Support App anywhere, anytime.
Previous Versions
Here you can find the changelog of Esri Support since it was posted on our website on 2019-06-12 19:00:59.
The latest version is 1.0.302 and it was updated on 2024-04-22 12:24:42. See below the changes in each version.
Esri Support version 1.0.302
Updated At: 2024-04-11
Changes: Fixed an issue that prevented users from logging in.
Esri Support version 1.0.301
Updated At: 2024-02-27
Changes: Minor bug fixes.
Esri Support version 1.0.300
Updated At: 2024-02-14
Changes: • Sharing and bookmarking videos is now available.
• The Esri Support chatbot has been enhanced to offer more conversational interactions.
• Tech support video content is now integrated into AI Chatbot responses.
• Easily access recently published technical resources or case updates marked as unread, ensuring you stay up-to-date.
• Bookmarked content sorting has been updated to prioritize the latest content at the top.
Esri Support version 1.0.299
Updated At: 2023-12-06
Changes: Access your case dashboard, featured content, and connected organization maintenance status on the app home page.
Subscribe to bugs to get notified when the status changes.
Get answers from the AI chatbot without sifting through technical articles.
Schedule a callback from an Esri Support analyst.
Sort videos with new product filters.
Check the status of ArcGIS Online with the ArcGIS Online Dashboard.
Receive notifications about new content, bug status changes, case updates, and more.
Esri Support version 1.0.282
Updated At: 2023-10-10
Esri Support version 1.0.258
Updated At: 2023-02-14
Changes: Fixed minor issues.
Esri Support version 1.0.191
Updated At: 2022-04-15
Changes: 1. Improved UI for better customer experience.
2. View our new content ‘Support videos’.
3. Take actions on Technical Articles such as bookmarking for later viewing, sharing content with a colleague, or leaving feedback.
4. View the latest updates related to subscriptions, cases, bugs, and videos through the Feeds tab.
5. Schedule or request a call-back for existing support cases.
6. Subscribe to products to get notified of any new content, such as Technical Articles and Patches.
Esri Support version 1.0.154
Updated At: 2021-02-11
Changes: Simplify case submissions with a new or existing system profile.
Submit a case on behalf of a colleague.
Manage or create a system profile within the app.
Request permissions to connect to new organizations.
Navigate additional items with our new hamburger menu.
Manage closed cases, open and closed bugs, and enhancements.
Conveniently view your organization permissions.
Contact your organization’s administrator with one click.
Esri Support version 1.0.150
Updated At: 2021-02-02
Changes: Submit cases fast and more efficiently within few clicks using existing System Profile or by creating New System Profile.
Submit Cases On Behalf Of a Colleague.
Get access to your Closed Cases, Bugs and Enhancements and take necessary actions within the app.
Request Permissions to Connect to a new Organization or request Support Permissions for a connected Organization.
Contact your Organization’s Administrator with few clicks without leaving the application.
Esri Support version 1.0.138
Updated At: 2020-06-30
Changes: Added previous notes conversation on the Case Details page, for users to take further case actions.
Disclaimer
Official Google Play Link
We do not host Esri Support on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Esri Support is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
